If you purchased a ring that has our acrylic protective coating over the inlays...
If within 3-months of the date of purchase and your ring needs to be finished, we will gladly do so free of charge - but we do ask that you cover shipping.
If over 3-months from the date of purchase we offer a re-finishing service for $35 plus S&H.
If you have damaged your ring beyond the re-finishing stage, we still have you covered! We offer a one-time remake for 50% of the original cost. (This remake coverage applies to all rings purchased)(Must send original ring back to us & supply payment before we start on the remake).
If you purchased a ring with the organic finish contact us for refinishing details that can be done in your home!
Our rings are not re-sizable. To avoid any issues with sizing, please don't guess or assume - be sure to visit a reputable jeweler and asked to be sized with a sizer in the width of the ring you're looking to purchase. Wider rings will fit tighter and vice versa for narrower bands. We use precise instruments to ensure we make you the size you have ordered. If a re-size is needed, we have to start all over again and make a new ring. Because of this, a sizing exchange is 50% of the cost of the original ring and you must send us the original ring. If you have any questions on sizing, please contact us prior to placing your order!